Terms and Conditions of Use

1. Terms

This website is owned and operated by People Guard, LLC and is made available to you for informational purposes. The following are terms of a legal agreement between you and People Guard.

By accessing, browsing or using this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.

2. Use License

    A.      Permission is granted to temporarily access and display the web pages within this website, solely on your computer, for personal, non-commercial transitory viewing only. This is the grant of a limited, non-exclusive, revocable license, not a transfer of title, and under this license you may not: 


                i.      modify or copy the materials;

                ii.     use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

                iii.    attempt to decompile or reverse engineer any software contained on People Guard's web site;

                iv.     remove any copyright or other proprietary notations from the materials;

                v.      transfer the materials to another person or "mirror" the materials on any other server;

                vi.     use the services in any manner that could damage, disable, overburden, or impair any People Guard server, or network(s) connected to any server, or interfere with any other party’s use and enjoyment of the site;

                vii.    create derivate works from the content of the site; or

                viii.   obtain or attempt to obtain any materials or information not intentionally made available through the site or obtain unauthorized access to any service of the site, account, computer system or network connected to any server of the site through hacking, password mining or any other means.

B.         When you use People Guard services available on the web site, you agree not to:

                i.      use People Guard to do anything unlawful, misleading, malicious, or discriminatory;

                ii.    provide us with any information (including Personal Information or Location Information as defined in the Privacy Policy) that infringes any rights of others, or is unlawful, misleading, malicious or discriminatory;

                iii.       solicit log-in information or access an account belonging to someone else;

                iv.     provide any false Personal Information, Location Information (as defined in the Privacy Policy) or create an account for anyone other than yourself without permission. You will at all times keep your Personal Information accurate and up-to-date In the event you change or deactivate your mobile telephone number, you will update your account information with People Guard within 48 hours to ensure that your calls and messages are not sent to the person who acquires your old number

                v.      create another account without our permission if we have disabled your account;

                vi.     use People Guard if you are under 13, without a parent’s consent;

                vii.     use People Guard if you are a convicted sex-offender;

                viii.    share your password, let anyone else access your account, or do anything else that might jeopardize the security of your account or anyone else’s account; or

                ix.     transfer your account to anyone without first getting our written permission.

    C.     Except for the limited permission provided in this Section 2, People Guard does not grant you any express or implied rights or licenses under any patents, trademarks, copyrights, or other proprietary or intellectual property rights. You may not mirror any of the content from this site on another web site or in any other media. Your unauthorized use of this site may violate copyright, trademark, privacy, publicity, communications, and other laws, and any such use may result in your personal liability, including potential criminal liability.

    D.     This license shall automatically terminate if you violate any of these restrictions and may be terminated by People Guard at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

    A.      Use of this site is at your sole risk. All materials on People Guard's web site are provided "As Is". People Guard makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, freedom from computer virus, or non-infringement of intellectual property or other violation of rights. Further, People Guard does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

    B.     You understand and agree that if you download or otherwise obtain materials, information, products, programs or services, you do so at your own discretion and risk and that you will be solely responsible for any damages that may result, including loss of data, damage to your computer system, or replacement of property, material, equipment, data or other items.

4. Disputes

    A.      If anyone brings a claim against us related to your actions, content or information provided to People Guard, you will indemnify and hold us harmless from and against all damages, losses, and expenses of any kind (including reasonable legal fees and costs) related to such claim.

    B.     If you violate any of the terms of these Terms and Conditions of Use and we incur any damages as a result thereof, you will be immediately liable to People Guard for such damages (including reasonable legal fees and costs), and People Guard will be authorized to seek all remedies available to it by law or equity.

5. Limitations

In no event shall People Guard or its suppliers be liable for direct, indirect, special, punitive, incidental, exemplary or consequential damages or any damages whatsoever (including, without limitation, damages for loss of data, programs or profit, or due to business interruption) arising out of the use or inability to use the materials on People Guard's web site, even if People Guard or a People Guard authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

6. Revisions and Errata

The materials appearing on People Guard's web site may include technical, typographical, or photographic errors. People Guard does not warrant that any of the materials on its web site are accurate, complete, or current. People Guard may make changes to the materials contained on its web site at any time without notice. People Guard does not make any commitment to update the materials on the web site. Accordingly, you should confirm the accuracy and completeness of all posted information before making any decision related to any services, products, or other matters described in the site.

7. Links

People Guard has not reviewed all of the sites linked to its web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by People Guard of the site or the site’s owner. Use of any such linked web site is at the user's own risk.

8. Site Terms of Use Modifications

People Guard may revise these terms of use and any other information contained in this web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

9. Governing Law

Any claim relating to the People Guard web site shall be governed by the laws of the State of Illinois without regard to its conflict of law provisions.

Privacy Policy

This Privacy Policy describes People Guard’s policies and procedures on the collection, use and disclosure of your information. Your privacy is very important to us. We consider our security services to include not only the emergency or informational services we provide you, but also the protection of your private personal information.  We encourage you to read this Privacy Policy so that you feel comfortable providing your personal information to us.

1. Information Collected Upon Registration

A. When you register for our services, you will provide People Guard with personal information, such as your name, email address, billing information, phone number and address. This information is necessary for us to open an account for you. In order for us to provide you with appropriate security protection, such as police, ambulance or taxi services that arrive quickly and are prepared to help you, we request that you provide us detailed identifying information and contact information. The more information that you give us, the more comprehensive help we can provide you. For example, if you have a medical condition, which you disclose to us, we can pass this information along to emergency services that will be better prepared to handle a situation should it arise. If you provide us with your photograph, we can submit the photograph to the police, who may then more quickly identify you in an abduction or similar situation. If you provide us with emergency contacts, we can notify your designated person and let them know what is happening.  All of this information is your “Personal Information.”

            B. We know that you are providing us Personal Information with the expectation that it is private and confidential. We will protect your Personal Information from disclosure and handle it with the utmost care. Your Personal Information will be kept in a secure, locked system and we will continuously monitor its security.

C.  You are responsible for ensuring that your Personal Information is current and correct. To review, change or delete your information and correct any inaccuracies by deleting them, log in to the website and update your Personal Information (changes take effect within minutes) or send an email request to Customer Services (changes may require up to 10 business days to take effect). If you make a request to People Guard regarding your Personal Information, we will respond within 10 business days.

D. You own all of the content and information that you provide on our website or to our phone operators. For content that is covered by intellectual property rights, like photos and videos (“IP content”), you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use IP content that you provide in order to provide you with our services.

2. Disclosure of Personal Information

A. We will only provide your Personal Information to emergency service providers when we believe it is necessary to help you. Otherwise, we will not disclose your Personal Information to any individual or organization.

B. However, when personalizing the services that People Guard will provide you on our website, you may, in your sole discretion, consent to People Guard providing any or all of your Personal Information to service providers in non-emergency situations or other individuals or agencies that you designate. You may also provide us with your consent by telephone once we have verified that you are the caller through sufficient security checks. If you provide us with your consent, we will disclose your information only as you have authorized. 

C. At any time, you may withdraw your consent and we will update your account accordingly as soon as possible, and your Personal Information will once again be protected from disclosure besides pursuant to Sections 2A, 9 and 14B of this Privacy Policy. Log into the website and update your Personal Information (changes take effect within minutes) or send an email request to Customer Services (changes may require up to 10 business days to take effect). If you make a request to People Guard regarding your Personal Information, we will respond within 10 business days.

D. We will only use your contact information to send you information about our services. We will never sell your contact information or any of your Personal Information to any individual or organization.

3. Location Information

From time to time, you will provide us with your location through your cell phone’s GPS, by placing telephone calls or emails to us or by triggering the silent alarm.  This information is your “Location Information.”

4. Disclosure of Location Information

A. We will only provide your Location Information to emergency service providers when we believe it is necessary to help you. Otherwise, we will not disclose your Location Information to any individual or organization.

B. However, when personalizing the services that People Guard will provide you, you may, in your sole discretion, consent to our providing any of your Location Information to service providers in non-emergency situations or individuals or agencies that you designate. You may also provide us with your consent by telephone once we have verified that you are the caller through sufficient security checks. If you provide us with your consent, we will disclose your information only as you have authorized.

5. Non-Private or Non-Personal Information

We may share or disclose your non-private, aggregated or otherwise non-personal information.

6. Security

 

A. People Guard takes reasonable precautions in accordance with industry standards to protect your information (including your Personal Information and your Location Information). When you submit information to us via our website but you choose not to make that information accessible to others, the information is protected both online and off-line. Such information is subject to restricted access in our offices. Only employees who need the information to perform a specific job are granted access to such personally identifiable information. All employees, including our call center operators, are kept up-to-date on our security and privacy practices. The servers that store nonpublic personally identifiable information are in a secure environment, in a locked facility. People Guard also maintains notification procedures as part of its information security policy for notifying you in the event of a data security breach. If People Guard experiences a data security breach and is required to notify you under applicable law, People Guard will notify you by electronic mail using the e-mail address you have provided.

 

            B. People Guard uses a reliable third party payment processor when processing your credit card, which ensures that your payment information is secure and protected. The credit card information that you provide when enrolling for our services is transmitted directly to the third party processor and will not be shared with us at any time.

 

7. Cookies

 

Like many websites, we use “cookies” technology to collect additional website usage data and to improve our services, but we do not require cookies for many parts of our services. A cookie is a small data file that is transferred to your computer’s hard disk. People Guard may use both session cookies and persistent cookies to better understand how you interact with our services, to monitor aggregate usage by our users and web traffic routing on our servers, and to improve our services. Most Internet browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.

 

8. Service Providers

We engage certain trusted third parties to perform functions and provide internal company services in order to improve our services and to directly provide aid to you. We may share your Personal Information and Location Information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to obligations mirroring the protections of this Privacy Policy.

9. Legal Obligations and Potential Harm

Notwithstanding any other provisions in this Privacy Policy, we may disclose your information (including your Personal Information and Location Information) if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect People Guard’s property rights.

10. Our Policy Towards Children

If you become aware that your child has provided us with Personal Information without your consent, please contact us at Customer Services. We do not knowingly directly collect Personal Information from children under 13. If we become aware that a child under 13 has provided us with Personal Information, without parental consent, we will take steps to remove such information from our system and terminate the child’s account.

11. Changes to this Policy

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be on our website. By continuing to access or use our services, which means you do not cancel your account after the revised Privacy Policy is posted on our website, you agree to be bound by the revised Privacy Policy.

12. Termination

A. If you violate the letter or spirit of this Privacy Policy or otherwise create risk or possible legal exposure for us, we may stop providing you all or part of our services and terminate your account with immediate effect.

B. You may delete your Personal Information in accordance with Section 1C above or terminate your account at any time. However, your information may remain in our backup system.

13. Disputes

A. You will resolve any claim, cause of action or dispute (“claim”) you have with us arising out of or relating to this Privacy Policy exclusively in a state or federal court located in Cook County, Illinois. The laws of the State of Illinois will govern this Privacy Policy, as well as any claim that might arise between you or us, without regard to conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in Cook County, Illinois for the purpose of litigating all such claims.

B. If anyone brings a claim against us related to your actions, content or information provided to People Guard, you will indemnify and hold us harmless from and against all damages, losses, and expenses of any kind (including reasonable legal fees and costs) related to such claim.

C. If you violate any of the terms of this Privacy Policy and we incur any damages as a result thereof, you will be immediately liable to People Guard for such damages (including reasonable legal fees and costs), and People Guard will be authorized to seek all remedies available to it by law or equity.

 

D. WE TRY TO KEEP PEOPLE GUARD UP, BUG FREE, AND SAFE, BUT YOU USE IT AT YOUR OWN RISK. WE ARE PROVIDING PEOPLE GUARD “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT PEOPLE GUARD WILL BE SAFE OR SECURE. PEOPLE GUARD IS NOT RESPONSIBLE FOR THE ACTIONS, CONTENT OR INFRINGEMENT OF THIRD PARTIES, AND YOU RELEASE US, OUR DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS FROM ANY CLAIMS AND DAMAGES, KNOWN OR UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES.  WE WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR INCIDENTAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS PRIVCAY POLICY EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OUR AGGREGATE LIABILITY ARISING OUT OF THIS PRIVACY POLICY WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100.00) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS.  APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCDIENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN SUCH CASES, PEOPLE GUARD’S LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

 

14. Other

 

A. This Privacy Policy makes up the entire agreement between you and People Guard regarding privacy of information and supersedes any prior agreements.

B. Notwithstanding any of the above provisions, we may share your information (including Personal Information and Location Information) with our affiliates: (i) to provide you the services, such as call center services, emergency services, transportation services, or informational services, (ii) to protect the security of the People Guard website, and (iii) to defend claims against People Guard or its affiliates. The promises in this Privacy Policy will apply to your information (including Personal Information and Location Information) disclosed to  affiliates.

C. If any portion of this Privacy Policy is found to be unenforceable, the remaining portions will remain in full force and effect.

D. If we fail to enforce any of this Privacy Policy, it will not be considered a waiver.

E. Any waiver of this Privacy Policy must be made in writing and signed by us.

F. You will not transfer any of your rights or obligations under this Privacy Policy to anyone else without our prior written consent.

G. All of our rights and obligations under this Privacy Policy are freely assignable by us in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise.

H. Nothing in this Privacy Policy shall prevent us from complying with law.

I. This Privacy Policy does not confer any third party beneficiary rights.

J. In this Privacy Policy, the word “including” shall mean including without limitation.

K. In this Privacy Policy, the words “third party” and “third parties” shall not mean People Guard affiliates.